Returns & refunds — Goldentyre Europe

If something is wrong with the order, contact us first — do not ship a return without approval.

Window
You have 30 days from delivery to request a return.

Eligibility
Items must be unused, not mounted, in original packaging, and suitable for resale. You need proof of purchase. Fitted, used, damaged by mounting, or incorrect-size orders placed without fitment check may not be accepted.

How to start
Email sales@goldentyreeurope.com with order number, SKU/size and reason. If approved, we will send return instructions.

Return address (only after approval)
G Point OÜ
Kõrtsi tee 9, 5 A/1
75306 Lehmja
Estonia

Parcels sent without prior approval may be refused. Return shipping costs are normally paid by the customer unless we shipped the wrong item or a defect is confirmed.

Damages / wrong item
Inspect on delivery and contact us immediately with photos so we can resolve it.

Refunds
Once we receive and inspect the return, approved refunds are issued to the original payment method within a reasonable processing time.